In looking up Concord/North Bridge finds some oddities with how the BBB is missing some critical complaints on this series of companies. Complaints from prior years are gone.
Makes me think that the BBB is in the bag for this unsavory bunch of Concord properties.
Here is one recent BBB complaint FYI:
North Bridge Apartments, (407) 264-5500
4902 Mellenia Blvd, Orlando, FL 32839
http://northbridgeapartments.com
01/23/2014 Problems with Product / Service | Read Complaint Details
Northbridge Apartments has over 17 Maintenance, Security and Health Violations that I have documented. All violations & repairs have not been fixed.
My wife and I 1st moved into Northbridge Apartments January 2012, we are finishing our 2nd year at Northbridge, today's date is Dec. 24th, 2013. When we 1st moved into Northbridge Apts my wife and I had noticed many maintenance, security and health related issues that needed to be addressed by the Management Office.
My wife reported these problems right away but these problems never got fixed are addressed. Even after 2 years now, these same problems still remain even after several complaints were made. I am listing these problems below.
1. Stray Dogs & Cats. Animal Poop all over sidewalk and grass, stairwells.
2. Faulty Sprinkler systems causing grass, sidewalks to get flooded, spraying water all over people and their cars. Wasting Water.
3. Broken Glass all over sidewalks, parking lot, grass.
4.Improper lighting between buildings.
5. Constant Trash Overflow with Trash Compactor.
6. Horrible Smell as a result of Trash Overflow from Trash Compactor.
7. Security Breach in Community Fence. Fence Pole missing. People breaking into residents and vehicles as a result of this Security breach.
8. Sticky gum and gunk all over Stairwells and Sidewalks.
9. Very dirty and unclean exterior windows.
10.Very slow maintenance response time.
11. Constant criminal activity as a result of not enough man power with Security personnel.
12. Local neighbors not following rules and guidelines, blocking & sitting on Stairwells.
13. Cigarette Butts all over ground & sidewwalks.
14. Trespassers coming through the Boardwalk gates along the North side of the Apartments.
15. Constant *** **********) smoke & smell coming from our neighbors below.
16. Little Kids under the age of 18 using the Trash Compactor. (No signs to indicate that children under the age of 18 should not be using the Trash Compactor).
17. Security congestion at the Security Entrance Gate. (I would suggest for residents to have decal parking stickers instead of relying on card keys which can easily be lost, misplaced, or stolen).
Note: There are serious issues about the return of initial deposits and it seems that this firm and its various properties go out of their way to collect large fees and deposits which they consider to be 'non-refundable' and applicants never get back. Anyone considering ANY of the various Concord properties should have their heads examined as only a fool would sign up for any of these rentals.
Based on BBB files of 11/23/10, this business has a BBB Rating of F on a scale fom A+ to F.
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Recent BBB Complaint Breakdown by Resolution
Complaint Resolution Log (30)
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Business Contact and Profile:
Name: North Bridge Apartments
Phone: (407) 264-5500
Address: 4902 Mellenia Blvd
Orlando, FL 32839
Website: http://www.northbridgeapartments.com/
File Open Date: January 2006
Type of Business: Apartments
BBB Accreditation: This company is not a BBB Accredited business.
See: APARTMENT RATING GUIDE AT:
http://www.apartmentratings.com/rate/FL-Orlando-Northbridge-at-Millenia.html
04/14/15 Verified Resident - Verified Resident
Lived Here: 2015 - 2015
I do not recommmend this property
Terrible. I hope this year goes fast. I am disappointed. I figured since I am paying so much, it would be a more professional setting. The maintenance guy, Dan is great. The property is beautiful and could be a wonderful place to live. Instead residents blast music full of profanity and is offensive. Trash is thrown about, residents park however they want. Its very disrespectful.
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04/08/15 Anonymous - Resident
Lived Here: 2015 - 2015
I do not recommmend this property
this has been on my mind but I've been working a lot I went last week and I go in to go see to rent an apartment for me and my son and I saw this white lady yelling at this dark skinned lady and I'm Mexican so I felt very offended that she's prejudiced against other races I will not even think about ever renting there and I have told my friends not to rent there because of that blonde long haired lady she should be find a other line of work
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04/08/15 Verified Resident - Verified Resident
Lived Here: 2010 - 2015
I do not recommmend this property
I am very unhappy here! Maintenance service is not good. Takes forever to fix something. If you need an emergency, they can't do nothing!!! Safety is something that We DO NOT have at this community. I had my car stolen and no one really cares!!!
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04/06/15 - Verified Resident - Verified Resident
Lived Here: 2013 - 2015
I do not recommmend this property
This place is terrible. Safety is terrible, the people they let live in are ghetto and rude. My car was stolen from here in broad daylight. Kids are unsupervised and running around throwing trash. Drug deals happen daily, but the worst part about this place is the office staff. Mitzy is super rude and unprofessional.
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03/24/15 - Verified Resident - Verified Resident
Lived Here: 2015 - 2015
I do not recommmend this property
The staff in the leasing office is horrible. We moved in our apartment on March 11 - and it took me to go down there almost everyday to complain and yell for something to be done and yet all of our issues are still not fixed after 2 weeks of move in whihc is ridiculous. I pay alot of money to live here withn NOrthbridge and its not a great living enviornment.
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Drop by these blog sites for more information on Concord Mis-Management:
http://concordsucks.blogspot.com/
http://northbridgesucks.blogspot.com/
http://concordmanagementltd.blogspot.com/
http://stoneharborsucks.blogspot.com/
http://nautiluscondosrules.blogspot.com/
http://avoidconcordproperties.com/home.html
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How is Concord Management Ltd rated on Glassdoor.com?
Cons: Support structures are not always as knowledgeable as would be expected, very little opportunity for advancement without intra- or inter-state moving if hired at a satellite property, no support structure for anonymously reporting unprofessional behavior, occasional hiring or advancement of employees on factors other than ability to perform functions of position (as anywhere), occasional failure of advancement for qualified employees (trading short term stability in one position for long term employee retention), stringent hierarchy (assumptions that titles translate to knowledge or responsibility), failure to acknowledge top on site performers in aspects other than leasing.
Concord Management Spends a lot of
time in the Courts
When you have time look at the cases on this site: http://concordmanagementltd.blogspot.com/
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Concord Management Sucks
"Concord is the national leader in high quality, customer focused property management of multi-family and single family affordable rental housing communities. We are committed to the communities in which we reside and dedicated to enhancing the overall exceptional lifestyle experience.
With welcoming, exceptional apartment home rental communities throughout the United States, you can be assured that your home will be cost-effective, comfortable and conveniently located. The fabulous community amenities and open floor plan designs with flex-space, in addition to our superior customer service make Concord the perfect choice." posted at: http://www.northbridgeapartments.com/
and also:
NorthBridge Apartment Homes on Millenia Lake
4902 Millenia Boulevard, Orlando, FL 32839
"Our property is conveniently located near The Millenia Mall and moments from I-4. The beautiful grounds feature Tuscan architecture, a serene Reflection Pond, and a mile long boardwalk around Millenia Lake. Units include 30,000 square feet of Multi-Level Fitness and Recreational Facilities Complete with Massage Therapist and Personal Trainer, Complimentary Fitness Classes, Billiards and Bowling Entertainment Pavilion, Cyber Cafe w/Conference Room and Business Center. Further highlighting the attractiveness of the neighborhood ETMs lifestyle opportunities, the area also boasts many recreational venues, cultural events, concerts and festivals that can be enjoyed throughout the year."
The people who actually live at Northbridge have a vastly different opinion of this property and Concord Management. The below is from the: ‘Apartment Ratings’ web site and is what those who live there have to say about the property and the people who work there.
http://www.apartmentratings.com/rate/FL-Orlando-Northbridge-at-Millenia-1237259.html#ixzz1PbgKKwHW
Go to the site at: http://www.apartmentratings.com/rate/FL-Orlando-Northbridge-at-Millenia-1237259.html#ixzz1PbgKKwHW and
http://www.apartmentratings.com/rate/FL-Orlando-Northbridge-at-Millenia-1028508.html here are some of the 120 comments, 93% were unfavorable, below are some of them. There are some that are obvious shills giving out ratings of 5, they stand out from the 'real' ratings:
01/23/2014 Complaint Category: Delayed completion of repair
Complaint: Northbridge Apartments has over 17 Maintenance, Security and Health Violations that I have documented. All violations & repairs have not been fixed.
My wife and I 1st moved into Northbridge Apartments January 2012, we are finishing our 2nd year at Northbridge, today's date is Dec. 24th, 2013. When we 1st moved into Northbridge Apts my wife and I had noticed many maintenance, security and health related issues that needed to be addressed by the Management Office. My wife and reported these problems right away but these problems never got fixed are addressed. Even after 2 years now, these same problems still remain even after several complaints were made. I am listing these problems below.
1. Stray Dogs & Cats. Animal Poop all over sidewalk and grass, stairwells.
2. Faulty Sprinkler systems causing grass, sidewalks to get flooded, spraying water all over people and their cars. Wasting Water.
3. Broken Glass all over sidewalks, parking lot, grass.
4.Improper lighting between buildings.
5. Constant Trash Overflow with Trash Compactor.
6. Horrible Smell as a result of Trash Overflow from Trash Compactor.
7. Security Breach in Community Fence. Fence Pole missing. People breaking into residents and vehicles as a result of this Security breach.
8. Sticky gum and gunk all over Stairwells and Sidewalks.
9. Very dirty and unclean exterior windows.
10.Very slow maintenance response time.
11. Constant criminal activity as a result of not enough man power with Security personnel.
12. Local neighbors not following rules and guidelines, blocking & sitting on Stairwells.
13. Cigarette Butts all over ground & sidewwalks.
14. Trespassers coming through the Boardwalk gates along the North side of the Apartments.
15. Constant *** **********) smoke & smell coming from our neighbors below.
16. Little Kids under the age of 18 using the Trash Compactor. (No signs to indicate that children under the age of 18 should not be using the Trash Compactor).
17. Security congestion at the Security Entrance Gate. (I would suggest for residents to have decal parking stickers instead of relying on card keys which can easily be lost, misplaced, or stolen).
Initial Business Response
While I understand Mr. *******'s concerns I am happy to report that with the help of our residents, patrol company and team members we actually have corrected the items he has listed. Our gate is manned 24/7, we are on a Crime Free Program, when we received service requests regarding trash, pet issues or maintenance we get to them. As for the lighting we have added several lights this year. I hope Mr. ******* continues to care about where he lives and helps us when he sees issues that need to be addressed because without our residents help we can't do it all.
Final Consumer Response
(The consumer indicated he/she DID NOT accept the response from the business.)
99% of these problems still do exist and have even gotten worse especially with the trash compactor, the horrible smell, insects,etc...There is still no sign to warn people that only adults over the age of 18 can use the Trash Compactor and the Security on-line system is not working so residents are not able to log their visitors online...stray animals, especially cats still in the area, Pet poop still all over grass and sidewalks. The only correction from the reported problems is there are not so many cigarette butts on the sidewalks. Faulty sprinkler systems still happening, marijuana smell still coming from downstairs neighbors, etc..etc..We will promised in the beginning of our lease to live in a clean and crime-free community. I can verify these problems mentioned above with digital photos. Just send me an e-mail address to send the photos.Also, the BBB can research and find out and verify all the crime that has happened at Northbridge Apts and in our Bldg **** alone. Just contact the Orange County Sheriff's Dept or Orange County Police Dept at XXX-XXX-XXXX and request the "calls to service report" at Northbridge Apts ...You will see the abundance of crime during the time we have lived here from Jan 2012-Jan 2014. We signed our lease under these assertions to live in a clean and crime free community and have not been delivered what was promised when we signed our lease in January 2012 and our renewal lease January 2013. We are requesting a refund on the total amount of rent we have paid during these 2 years which totals $15,000 for not fulfilling their end of the lease agreement.
Final Business Response
Again I am sympathetic with Mr. ********** concerns but most of the concerns have already been addressed and handled. I would continue to encourage Mr. ******* to contact Resident Service or submit an on-line service request if he needs us to take care of things for him. Actually we have reduced the crime on site with great thanks to our patrol company, cortecy officer and being a member of the crime free program. Resident services will be reaching out to Mr. ******* soon regarding his renewal as there are some pending issues as well with him that we are getting resolved.
While I understand Mr. *******'s concerns I am happy to report that with the help of our residents, patrol company and team members we actually have corrected the items he has listed. Our gate is manned 24/7, we are on a Crime Free Program, when we received service requests regarding trash, pet issues or maintenance we get to them. As for the lighting we have added several lights this year. I hope Mr. ******* continues to care about where he lives and helps us when he sees issues that need to be addressed because without our residents help we can't do it all.
Final Consumer Response
(The consumer indicated he/she DID NOT accept the response from the business.)
99% of these problems still do exist and have even gotten worse especially with the trash compactor, the horrible smell, insects,etc...There is still no sign to warn people that only adults over the age of 18 can use the Trash Compactor and the Security on-line system is not working so residents are not able to log their visitors online...stray animals, especially cats still in the area, Pet poop still all over grass and sidewalks. The only correction from the reported problems is there are not so many cigarette butts on the sidewalks. Faulty sprinkler systems still happening, marijuana smell still coming from downstairs neighbors, etc..etc..We will promised in the beginning of our lease to live in a clean and crime-free community. I can verify these problems mentioned above with digital photos. Just send me an e-mail address to send the photos.Also, the BBB can research and find out and verify all the crime that has happened at Northbridge Apts and in our Bldg **** alone. Just contact the Orange County Sheriff's Dept or Orange County Police Dept at XXX-XXX-XXXX and request the "calls to service report" at Northbridge Apts ...You will see the abundance of crime during the time we have lived here from Jan 2012-Jan 2014. We signed our lease under these assertions to live in a clean and crime free community and have not been delivered what was promised when we signed our lease in January 2012 and our renewal lease January 2013. We are requesting a refund on the total amount of rent we have paid during these 2 years which totals $15,000 for not fulfilling their end of the lease agreement.
Final Business Response
Again I am sympathetic with Mr. ********** concerns but most of the concerns have already been addressed and handled. I would continue to encourage Mr. ******* to contact Resident Service or submit an on-line service request if he needs us to take care of things for him. Actually we have reduced the crime on site with great thanks to our patrol company, cortecy officer and being a member of the crime free program. Resident services will be reaching out to Mr. ******* soon regarding his renewal as there are some pending issues as well with him that we are getting resolved.
From: -Anonymous-
Date posted: 6/27/2013
Years at this apartment: 2013 - 2013
This is a beautiful property that can do so much better. It really does sale itself its just ran by the wrong lady.. She has no heart.. All employees are to follow the rules.
That's why the once who care about making this a better place are long gone... They could not stand to see people being lied to. This is not luxury at all. But they sale it as if it was. I meet the good hearted employees that tried to make a difference but when you have the above with cold hearts and don't care at all about the residents or even trying to give good customer service you will get no where.
The staff was replaced with trained to be unprofessional and trained to have no customer service at all staff. The New faces are so lost with zero experience which will never help the situation. If only they would actually think about a better strategy on how to keep employees happy and give residents what leasing is selling, That would actually start and end things a bit different. I have also spoken to hard working professional Residents that also love there apartment and location, close to everything but they are moving out because its too dirty in here..
Breezeways are so nasty. It's embarrassing to bring guest over. Even if they moved all the section 08 people out I don't think this would make a difference. Breeze ways have noting to do with them. Security has nothing to do with them. Office customer service and the big boss lady has nothing to do with them... Wrong faces for the job and bad attitude. People that care about others and want to make the difference is what a community like this needs. They can do it they just don't want too.
It's easier to ignore the situation and still get the paycheck at the end of the week. It's easier to have a cold heart then to actually work a little harder in giving excellent customer service and getting things done right! Well I'll end by saying yes! you will get a nice layout with lots of amenities but, bad customer service and a dirty property is not worth it...
From: -Anonymous-
Date posted: 6/26/2013
Years at this apartment: 2012 - 2013
I hate this place and the leasing agent Lillian DIaz is so ghetto!!! Not to mention unprofessional and she is racist.. My rent money order was stolen . I was force to make a police report.. Had to pay a lare fee..My car was broken into.. A gated community for nothing .So many people hang out in the apartments.. Just a very bad experience!!! I hate these apartments!!!!
Read more: http://www.apartmentratings.com/FL/Orlando/Northbridge-at-Millenia_866284061432839/review-1687025#ixzz2XNGjjx5p
From: -Anonymous-
Date posted: 2/26/2013
Years at this apartment: 2012 - 2013
Date posted: 2/26/2013
Years at this apartment: 2012 - 2013
I have lived at Northbridge for 5 months now and am in the process of breaking my lease. This complex is a joke. The grounds are all poorly lit at night. Security at the gate is completely worthless, it usually takes 15 minutes just to get into the complex. There have been regular burglaries and robberies since I moved in. There have also been two shootings in the short period I've lived here, one resulting in a death, and two other people were wounded. Needless to say, security isn't doing their job. I absolutely do not feel safe living here. As other reviews have mentioned, this complex accepts section 8 housing. That means you get to live right next to drug-dealers, parolees, convicts and sex offenders who get to pay half the price you will to live in this crap-hole. Also, the area in general is very dangerous, you will be living less than 4 miles away from Orange county's largest prison.
There are expensive electricity/water bills in excess of $300 because of high "water reclamation fees." IE, it will cost you three times as much for the water to go down the drain than it does to come out of the faucet! The office staff blatantly lied to my face when I originally asked about fees to terminate my lease (just in case something was to happen) and now it's coming to be more $3,000 just to get out of this "community." I'm pretty sure there is no one in this complex that actually has any clue on how to properly run this community. DO NOT MOVE HERE! RUN AS FAR AWAY AS YOU CAN!
From: Anonymous
Date:
10/09/2012
Well I wish them luck in trying to rent some of the properties that
are above the retail places at full price. Only a fool would pay them. I hope
you're talking about the bar because the other place was forced to close for a
bit due to a bunch of health code violations not too long after it opened. I
heard that there was a shooting in the building where the store is not too long
ago. Convenient? Yes. Worth the price even at low income prices? Not by a long
shot.
From: Anonymous
Date:
10/06/2012
I understand ur pain. I lived the horror myself. I paid over 3,000$
to get out of my (prison)/contract. it was worth EVERY PENNY!! Lesson Learned.
This place is efff'd up. I feel sorry for people who dont know about their
SECTION 8 Program! Staff: "Oh, Did we 4get 2 tell u that youll be paying
1300$ while ur neighbor broke --- pays less than HALF for the same ---- playa?
My Bad"
Read more: http://www.apartmentratings.com/rate/FL-Orlando-Northbridge-at-Millenia-1526077.html#ixzz29UbzfcMR
Worst Living Experience EVER
From: -Anonymous-
Date posted: 9/12/2011
Years at this apartment: 2010 - 2011
From move-in day to move-out day, nothing but disrespect, lies, theft, stress and a lot of headaches! The office staff is a group of individuals that appear to be on day one of their first job.. everyday. They know nothing, send you in circles.. management at least speaks some English.
They will not answer your questions and charge you for the most random things ever. Don't EVER let maintenance go in your unit without you home. Everyone I know there including myself was robbed by them. The security is awful and all the residents from the apartments beside this place (government aided) people hangout at Northbridge for no reason except to cause trouble. Northbridge wont tell you that they are mixed with section whatever so you can be paying $1000 a month and your neighbor pays $350 a month. Dont do it!
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Worst place to live. From: -Anonymous-
Date posted: 8/28/2011
Years at this apartment: 2011 - 2011
Nothing good.
Este lugar esta lleno de cucarachas. No hay security de dia. Los vecinos hacen ruido, musica alta. Y no hacen nada en la oficina. Los autos con los parlantes fuerte a cualquier hora. La escuela es la peor. Afuera ni se puede salir de lo peligroso que es. Yo vivo aca y estoy muy arrepentida.
Translation: This place has many cockroaches. There is no security by day. The neighbors make noise, loud music. And they do not do anything about it in the office. The cars with the loudspeakers are loud at any hour. The school is the worse one. Outside it is dangerous. I live here and am very sorry.
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Really Bad Here From: -Anonymous-
Date posted: 6/21/2011
Years at this apartment: 2011 - 2011
When I decided to move in to this community I was very excited and impress with all the amenities the property had to offer, on that first day I was offered a second floor 1 bedroom unit with a beautifull lake view, my main concern was the noise coming from the apartmet above, the leasing agent told me not to worry since an old lady lived upstairs by herself.
After a few days I notice how bad the construction was and how bad the noises were and how horrible is to find a parking space at night.That's when my problem started but I decided to take care of the situation myself. To my surprise I notice that we don't have an old lady upstairs but 3 people living in a 1 bedroom apt.
Now I'm living in a horrible situation with loud noises after 10pm everyday, people banging on my door, and with a management office that don't care. Too sad at this point after the fith attemp to have management or the property manager do something about it, my situation haven't change and it's even getting worst, it's unbelievable that I'm paying for a 1 bedroom what I can pay for a house.Living in an UPSCALE community with no parkings available and I can't even sleep or watch tv without having to listen to the constant banging!!!
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Disappointed From: -Anonymous-
Date posted: 5/7/2006
Years at this apartment: 2011 - 2011
Not sure where those really short positive reviews are comming from. Probably someone on staff who should be spending their time addressing the issues in these reviews rather than screwing around on this website!
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August 2010- May 2011
From: coleme05@hotmail.com
Date posted: 5/27/2011
Years at this apartment: 2010 - 2011
I cannot wait for my lease to be up.
They sell you a pretty picture in the leasing office and it is in a great area (until the holiday traffic- it is absolutely ridiculous!) but parking is astoundingly bad! I am a chef and I work the dinner shift so i dont get in until midnight or one am. I have to park all the way up next to the front/main pool area to walk to the back of the community to my apartment thats how bad the parking is. I have considered paying the extra $200 a month for a garage but its another $200 for an already expensive one bedroom one bath apartment which reminds me more of a studio. And then there is my biggest issue, my air conditioning.
Since March 2011, my AC has been out/not worked 6 times. 6!!!! We live in florida!!! it is hot here and to not have air conditioning in my apartment is absurd. Ive come home several times from work at 1am to find the AC out and my poor dogs sweating and panting because it is so hot. we have had to wait until around noon the next day for it to be fixed. that is entirely unacceptable to me. If I were looking into renting or buying an apartment I would seriously look past the decent looking exterior, the pretty facade and really focus on what the people who live here say. I will not renew my lease in august and am currently trying to purchase a house as fast as I can to get out of this situation!
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Not happy, plan to move when lease is up
From: -Anonymous-
Date posted: 5/1/2011
Years at this apartment: 2011 - 2011
Date posted: 5/1/2011
Years at this apartment: 2011 - 2011
I'm very frustrated with this community. I'm one of the income-based tenants. I fell on hard times and needed a place to live. I found this place and knew that it wouldn't be fantastic but it's so much worse than that. I live above the bar, something that I didn't know was going to happen until AFTER I signed the lease. I was pregnant at the time. I was on a wait list and an apartment came up for me. That's all I knew.
I do take some of the blame because I should have found out which apartment it was before I signed the lease. Why would they put a pregnant woman above a bar' I can't sleep through the night due to the floor and my bed vibrating from bass. There's constantly noise outside from bar patrons. They are out there until all hours. They play -------- outside at least twice a week and believe me it's loud. They yell and rev motorcycles. The lady that owns the bar is really nice but they should've never put a bar in a mixed-use community.
I have a huge balcony but can't use it due to people always smoking outside. They smoke in the stairwells and the halls smell like smoke. I've had people smoking weed in the stairwells. I told them to stop. I haven't seen them recently. I've tried talking to the front office about all of this...they could care less. Apparently I make too much money to move to another apartment. How frustrating...
Many of the people who live here are disgusting and filthy. They throw their garbage wherever they are and allow their dogs to crap on sidewalks. They don't clean up after their pets. Management does not enforce breed restrictions. There are pitbulls in the neighborhood and I know of one that the owners walk it without a leash.
Parking is hard to come by AND people drive through here at insane speeds. I hear accidents outside at least once a week.
The apartment layout is nice. The bathrooms are big. The apartment is a great size. The downside is that there are constantly bugs...roaches, silverfish, mosquitoes. I keep trying to get them to spray. When I first moved in they were really good about it but now they never come. My fridge has broken down at least twice. They came pretty quickly for that. My air stopped working twice..they were also prompt with that.
I have a huge balcony but can't use it due to people always smoking outside. They smoke in the stairwells and the halls smell like smoke. I've had people smoking weed in the stairwells. I told them to stop. I haven't seen them recently. I've tried talking to the front office about all of this...they could care less. Apparently I make too much money to move to another apartment. How frustrating...
Many of the people who live here are disgusting and filthy. They throw their garbage wherever they are and allow their dogs to crap on sidewalks. They don't clean up after their pets. Management does not enforce breed restrictions. There are pitbulls in the neighborhood and I know of one that the owners walk it without a leash.
Parking is hard to come by AND people drive through here at insane speeds. I hear accidents outside at least once a week.
The apartment layout is nice. The bathrooms are big. The apartment is a great size. The downside is that there are constantly bugs...roaches, silverfish, mosquitoes. I keep trying to get them to spray. When I first moved in they were really good about it but now they never come. My fridge has broken down at least twice. They came pretty quickly for that. My air stopped working twice..they were also prompt with that.
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Great place!!
From: -Anonymous-
Date posted: 4/14/2011
Years at this apartment: 2011 - 2011
Date posted: 4/14/2011
Years at this apartment: 2011 - 2011
a resident at Northbridge for more then a year and I just love this place! The grounds are beatifull and the location is great.
User Responses
From: Anonymous Date: 04/14/2011 You must work for Northbridge. That place has been steadily getting worse over the years. It took me three months from time I moved in to get rid of all the roaches. After the incompetant pest control that they supplied couldn't do it, I had to spend hundreds of dollars to get it done myself. It was only after my neighbors left that the problem subsided..didn't go away though. And the walls are so thin, my neighbors threw parties almost every night. the police were called everytime. and when I complained you could see the distant looks on the leasing agents faces..and their constant apologies were so aggravating.."sorry your window leaks..sorry your phone line hasn't worked in over a month under our service..sorry your apartment had flea eggs in the carpet we didn't clean before you moved in...sorry we have drug dealers...sorry our security lets anyone in and there have been break ins" give me a break...
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RE: NORTHBRIDGE AT MILLENEA
4902 Millenia Boulevard, Orlando, FL 32839 (run by Concord Management Ltd)
407-264-5500
Web site at: http://www.northbridgeapartments.com/
Northbridge at Millenia
4902 Millenia Boulevard, Orlando, FL 32839
407-264-5500
Welcome to the ghetto, worst place ever.
From: -Anonymous-
Date posted: 1/19/2011
Years at this apartment: 2009 - 2011
Here's a list of SOME of the benefits you get from living at Northbridge;
1. no parking space, if you arrive after a certain time at night, you will not find a parking space and be forced to park about a mile away.
2. lots, and i mean LOTS of bugs/insects; from cockroaches to silverfish, you will find anything here. No matter how many times they spray for it. (Northbridge is located next to a filthy lake, so you will never get rid of that.
3. you can hear the conversation of your neighbor right through the walls.
4. if something breaks, you pay for it, even if it's their fault.
5. you will live next to criminals and drug dealers, they do not care who you are, they will accept you to live there. Which gives all other residents the benefit of having parolees next-door.
6. daily college parties and gangster parties (drugs included).
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Living here made me stop believing in God
From: -Anonymous-
Date posted: 7/2/2010
Years at this apartment: 2009 - 2010
This is the worst apartment complex I have ever lived in. From the noise and the scary neighbors to the pointless security and incompetent staff that doesn't do anything when you have a problem--it's about as wonderful as being stabbed repeatedly.
We've dealt with months of dog poop on the stair cases (because it's too hard to walk down a flight of stairs when you're constantly high), creatures growing out of the walls, a loud sports bar that's open 7 days a week until 2 am with obnoxious drunk people loitering until 4am (yay), neighbors downstairs that came to our door twice and threatened us when we made a noise complaint, and sleep deprivation because no one in this complex understands what having a job is. I'm am honestly surprised we didn't get shot, mugged, and/or hooked on heroin while we lived here. I wouldn't recommend this place to a homeless man.
Last updated: 10/20/2010
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Very frustrated and disappointed
From: -Anonymous- Rating: 31%
Date posted: 7/2/2010
Years at this apartment: 1
We have been noting but dissatisfied with this complex. From the very beginning there were issues and miscommunication from the office staff. The cockroaches were disgusting and nasty! That is unacceptable. I have complained nearly every other day about issues not being resolved and have asked that the complex management contacts me and they have not. From things not working to the cockroaches I would not recommend this complex to anyone else. The staff seems nice, I will give them that.
I will agree with other posts, there is a lot of activity at night and I have noticed that the people are from complexes next door coming over to use our facilities.
____________________________________
What a Crap hole!
From: -Anonymous-
Date posted: 7/6/2008
Years at this apartment: 2006 - 2008
3 responses
I can't believe how nice the property looks but dont let it fool you. Northbridge is the worst place to live. The staff is suck up and rude. When I lived there I was told that they could replace me so I should move out rather than complain about the parties. Funny how the office tries to up hold their rules when they are the ones who break them. This place is a ---- hole that should lower their prices and realize that they are not luxury apartments because they dont keep them up and they allow riff raff throughout the property.
Last updated: 5/28/2010
User Responses
From: Anonymous Date: 07/09/2008 I AGREE LAST WEEK A MAN WAS STABBED IN ONE OF THE POOLS PARTY THIS SITUATION IS DISGUSTING ....I AM LOOKING FOR A NEW PLACE TO LIVE WHERE I CAN HAVE MY SON SAFE.
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I saw the stabbing.
From: Anonymous Date:
07/12/2008
Very scary. Disney was interested in denying it happened and relabelling it a "slicing".
From: Anonymous
Date: 03/30/2009
I know.... I especially loved how i couldn't park infront of my own apartment because of their bootleg parties. It's like living with a bunch of people who never left their dorm room.... I SAW THAT STABBING TOO!!!!!!!..... the subway gut robbed at gunpoint.... AND I saw a drug deal go down between a maintenance man and a "suspicious" vehicle... this place is creepy...
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Welcome to the roach motel....
From: -Anonymous-
Date posted: 5/27/2010
Years at this apartment: 2008 - 2010
oh, and they don't discriminate. When there aren't roaches, the apartment is crawling with silverfish. Management claims that the apartments are sprayed, but those claims don't mean much when you find roaches in your dishes in the cabinets. I'm also still amazed at how one apartment building can house so many unemployed residents. I can only imagine that they're unemployed because they party until all hours of the night, blasting music and yelling until 3:00 and 4:00 in the morning. This is truly one of the nastiest apartments that we have lived in, and yet this is supposed to be "professional living". My question is, professional what''' Granted, we haven't been approached by prostitutes or drug dealers yet, but Im' sure that the time is near. But then again, even prostitutes and drug dealers have standards, right'
They cheat you on rent too
From: -Anonymous-
Date posted: 9/7/2009
Years at this apartment: 2009 - 2010
4 responses
Rent has been lowered for new tenants, but those of us that are already tenants have to pay the same amount as when we moved in. When I asked why we couldn't have our rent lowered, I was told I didn't qualify as I already lived here. Already found a new place in a great section of town where the management is better and the apartments are only a year old.
Last updated: 4/3/2010
User Responses
From: Anonymous Date: 09/07/2009 all of this is true. I loved the apartment but hated everything outside. It looks and is nice inside but with all the ghetto --- section 8 people constantly in the complex it is not worth money at all. I now live in a nicer 2/2 with better lighting, stainless appliances, a view of downtown and no ghetto for the same price as I was renting a 1/1 for in Northbridge.
From: code conqueror Date: 09/08/2009 Agreed. This place went downhill fast during my year there. I loved the fitness center and lake to jog around but everything else pretty much sucked by the time I made my decision to leave (and I don't regret it 1 bit). And whatever you do, GET COPIES OF ALL PAPERWORK you turn in. They WILL screw you on that if you give them the chance (I found if I gave them the chance to be incompetent, they always managed to do so). They tried to screw me out of my deposit and charge me an extra $1200 because they lost my Notice To Vacate paperwork, which I'm still fighting with them about. All being said and done, I DEFINITELY regret having moved there and unless you're low income you probably will too.
From: jake manning Date: 07/09/2010 I visited Northbridge and it definitelt does look nice from the outside, but the staff was fairly rude and unhelpful and the tenants wandering around seemed a bit sketchy. What were the nicer places you guys moved to?
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DO NOT MOVE HERE!
From: -Anonymous-
Date posted: 3/20/2010
Years at this apartment: 2009 - 2010
1 response
Oh, the good old saying "don't judge a book by its cover" has never been so appropriate. Northbridge may look good on the outside, but please don't be fooled. We have probably the loudest neighbors in the universe who feel that it is completely necessary to blast their bass-filled music 24/7 (literally). Having to take sleep aids to fall asleep EVERY NIGHT or using earplugs tends to get extremely old. Loud parties on WEEKDAYS tend to get old as well. Not to mention if you do end up calling security or the police, they don't actually EVER do anything, let alone give you a courtesy call back. Dreading coming to your apartment every night isn't something you should have to do when you're paying almost $1200 a month.
I'm not sure what kind of "background check" they do for the tenants here, but apparently that's just something that looks good in writing. Not to mention the fact that there's a "sports bar" that stays open until 2 AM 7 DAYS A WEEK that blasts music as well. I mean, I definitely signed up to live in a night club, right' Apparently. Furthermore, feel free to vent to the staff because that's all you'll be doing. Venting. Wouldn't recommend this complex to my worst enemy. I don't think that I could honestly give this apartment complex one compliment. Good luck!
User Responses
From: Anonymous Date: 03/24/2010 Probably we have the same neighbors. We are very exhausted not even listening loud and crazy music but also from 3:00am laughs and screams. Looks like they never sleep. What do you expect, they do not work. My health is going bad since I moved here, lack of sleep and always in stress, just because of neighbors, that even do not care about you or your sleep. I agree with you, that I will never recommend this complex to nobody.
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No to roaches and ghetto
From: -Anonymous-
Date posted: 3/12/2010
Years at this apartment: 2009 - 2010
3 responses
I am still living in this complex, but I am about to loose my head. Do not even know where to start. We moved in last September and the first night we could not sleep, because of ghetto neighbors playing stupid rap music and having all Pine Hills visiting them. And they are still playing, never ends.
We went to the office maybe 6 times about them, nothing has been done. How many times I was awake at 3:00am just because of them, office management do not care. People who has a jobs and working hard to pay bills, deserves to have a right to sleep and rest. And these section 8 people do not give a sh... about you, because they can sleep all day, no responsibility. This place is so dirty that roaches are keep coming from nasty neighbors. I am so tired of this place and can not wait to get out. Oh forgot to mention abou’t drug labs. Even management knows about them, but all they care is about your $$$ ,not about your safety.
DO NOT RENT THIS PROPERTY, YOU WILL CRY. Too bad that I did not know, that this complex is for section 8 people,I would never even looked at them. STAY AWAY FROM GHETTO!!!!!!!!!!
User Responses
From: Anonymous Date: 03/12/2010 Wow, see things havent changed at all. It was like this 3 years ago when I lived there. Do you still get the 3am fire alarms? Boy those were annoying. Best thing I ever did was leave that GHETTO
From: angrytenant303 Date: 03/12/2010 I want to break my lease too! not only do I get the fire alarms but, I have the orlando version of Jersey Shore across the hall..
From: millenia Date: 03/13/2010 I am so mad on myself ,that I got myself in this crazy house. That was funny "Jersey Shore" of Orlando :) Everyday living here makes me more angry. Hope soon I will get out of here. Wish the same to you, for your best.
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Worst apartment ever!!
From: angrytenant303
Date posted: 3/12/2010
Years at this apartment: 2010 - 2010
3 responses
I have only lived here for 2 months and I am already HATING it!! My very first night I had to sleep in a hotel room for the following reasons:
-There was a hoard of cockroaches! my mom baked me a cake for my big move to FL from GA and I took the foil off of it after moving everything in and 5 roaches ran out of my cake!! Then, I found 3 more in my bathroom, and 2 more in the closet!!!! the complex claimed they didn't have the bug guy come because no one was living there, seriously''
-There was no hot water in my apartment.
-My dishwasher wasn't working, the motor was "stuck".
-The towel bar fell off the wall!!
-There was red (hopefully nail polish) stains all over the carpet.
-There is a huge crack in my bedroom door.
-There was no handle to turn my blinds.
And this was all the first day! They still haven't paid me back the $80 for the hotel that night.
Things that have happened since then:
-No one told me when I moved in that there was a day care in my building:
-screaming children every weekday outside my window
-a 9AM fire drill!!! that went off for 5 minutes through our building!!! supposedly they do this every month...
-Around 2 AM the other night my closet shelf fell off of the wall!! all my clothes have been sitting on the floor in my living room because it has taken them a week to get out here and put it back up!
-Now my clothes are going to be gross because they did not clean the carpets before i moved in so you can walk around for about 20 minutes and your feet will be black! I'm not paying to clean it,
I've put enough money into this POS.
Also, I'm paying an extra $80 a month for standard cable! I tried to get direct tv and the complex would allow them to put the dish up....
Not to mention the "gangs" that hang out in the parking lot, they claim to have cameras for security but I've never been able to find one.
I can not wait to get out of this horrible place!!! only 10 more months... :/
User Responses
From: millenia Date: 03/12/2010 I totally agree with you and understand how you feel. This place is a huge mistake.
From: angrytenant303 Date: 03/12/2010 thanks!! it's so sad that I've been hunting for a new home ever since I moved in.
From: Anonymous Date: 03/15/2010 I feel very bad for you. I am so glad I read this review before even considering Northbridge. They make it seem so upscale but I see that is a big lie. Good luck
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North Bridge just moved out Jan 2010
From: -Anonymous-
Date posted: 1/21/2010
Years at this apartment: 2005 - 2010
1 response
let me start by saying this i was there for 5 yrs yes.... because of certain situations i could not leave job income so on.....i am not low income i paid full rent here...i’m doing this here because i don’t know where else to put information to keep peps out of there....so here we go..
when we moved in we thought it was the best place ever! everything you could want location, gym, bar food stores everything! we moved in right away. once we moved in the office/complex, staff paid us no attention....
here is examples:
1.we would get late notices and eviction notices on the door and our rent was current!5-6 calls later nobody calls you back your in the office waiting to be helped
2.apts we rent cleaned before we got there and they were going to send some to carpet clean never happened.
3. the landscaping falling down, died left in roadways or on property not moved for weeks at a time
4.security guards: they do nothing you are supposed to show your id so they can look you up nope let you right in if you don’t have your gate key (i spoke to security manager and he told me this i explained its not happening he obviously did nothing because it happened till the day i left with moving trucks)
5.SAVE EVERYTHING THE OFFICE GIVES YOU ON YOUR DOOR. WATER BILLS(PAID THROUGH APT COMPLEXE).AND IF THEY PROMISE OVER THE PHONE GO UP AND WAIT FOR THE GIRLS IN THE OFFICE TO STOP GOSSIPING AND GET IT IN WRITTING.
6. there was a situation in the back of the complex we called our property security they NEVER SHOWED we had to call the police when police show then ours showed after the cops came fliying through the development
7. you call on property security don’t plan on seeing them best part is you leave your number for them to call back and THEY DONT EVEN CALL BACK.
i could go on and on... reply to this and ill answer
8.they had 3 move out dates for me because paper work was all wrong
9. my security deposit was listed "$200.00 (on their copy") what i paid on my original lease was $700 (LIKE I SAID I SAVED MY COPIES THANK GOD!)
10.the walls are paper thin if you want no notice live on the 3rd floor...but know if you neighbor below you vaccumes or plays music even surround sound you will know what they are doing
.they only had the original copy of my lease from 2005 NO OTHER COPY (LUCKY IN % YRS I LEARNED TO ASK FOR COPIES AND SAVE THINGS)
all i can say is what you see in your walk through and preview is NOT what you get... think really hard because a lot of people leave a lot of questions... had i not saved $$ like i did i would have still been living there and still telling people not to move in and not deal with the office. If you should decide to move in i hope you have a copy machine that you own and have the time to deal with the office....
User Responses
From: codeconqueror
Date: 01/27/2010
1) I was also threatened with eviction due to not turning in my 'renewed' LIHTC (Low Income) certification of which I have never been, I paid full price like you.
2) I was told the carpets were CHANGED, not cleaned which was a lie.
3) Never saw this myself, landscaping was usually decent around my building at least.
4) I HATED this when I was there. They flat out REFUSED to do their jobs and management won't do anything to change it because the guards they have are cheap so they won't force them to do their job properly.
5) See #1.
6) I had the same problem. I called, left my name and number, waited an HOUR and no one showed. Eventually I handled it myself and woke up my building and the one next to me to do so and when I reported it to management when they opened the office they did nothing and didn't even know who would be responsible for responding.
7) See #6.
8) They 'lost' my intent to move paperwork and tried charging me $1200 for an extra month's rent because of it. I had to fight them and work with the management company to get it resolved since on site management didn't want to bother responding to my repeated requests to discuss the matter.
9) See #8.
10) Agreed. Construction quality was garbage despite the model looking really nice.
I am so happy I left this place. I'm a few minutes away and MUCH happier now (even after living in my new place for over 7 months). NorthBridge = EPIC FAIL!
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Run, don't walk, away from this place!
From: Joseybegood
Date posted: 1/26/2010
Years at this apartment: 2010 - 2010
I've lived here for three months now and it's been a nightmare! The office staff is inept, the property manager is a liar, and maintenance is run by the three stooges. And don't even get me started about the accounting dept. For the prices they charge I could be paying a mortgage on a comfortable three bedroom home so to expect service and efficiency isn't unreasonable. As a friend says though, "it's nice to have dreams!" Don't be fooled by appearances, the property may be pretty and look good, but the Titanic was beautiful and we all know how that ended.
From: codeconqueror Date: 01/26/2010 Agreed. I started with such a high opinion of this place when I moved in but after a few months I realized just how bad it was and how accurate all of these negative reviews were. I left this place behind in June '09 and am SOOOO glad I did.
From: sunkissedxmaui13 Date: 01/30/2010 I'm at Northbridge for one more month and have NO CLUE WHERE TO GO!
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Avoid Northbridge like the plague!!!
From: fj12345
Date posted: 2/9/2009
Years at this apartment: 2008 - 2009
Top Ten Reasons not to rent at Northbridge:
#1 Overpriced! I didn't realize how overpriced they really were until after I signed a lease and looked around the area more.
#2 Dirty. Trash is constantly scattered on the sidewalks and pothole covered streets
.
#3 Entrance gate is always broken#4 Dangerous- You must see this place and the type of people that walk around outside at night. They even have a gate that connects the section 8 complex next door for easy access. It can be a VERY scary place at night.
#5 Office Staff- Mostly unhelpful, with the exception of a few.#6 Construction- I have slept many nights on my couch due to a loud neighbor. I pay $1500 for a 3 bedroom apartment and can't even use one of the rooms because I have a neighbor that bangs on the wall and screams most nights well into 3am. I have called the police numerous times and complained to the office with no luck. All they care is that the people here (or government) pay their rent.
#7 In the summer time they throw huge parties at the pool and allow all kinds of scummy people into the complex. Drug dealers, etc.
#8 Their 24 hour maintenance line is a COMPLETE JOKE! Your apartment could be completely flooded, but if it occurs outside Mon-Fri 9am-5pm You are screwed!!!
#9 Don't be fooled by the fancy office. The apartments are cheap! Cheap linoleum floors, god awful carpet, and the worst paint job I've ever seen!
#10 The models are very misleading! Make sure you see the buildings located in the back area! They keep the ones up front that they use are show models very neat and clean, but journey a little further back and welcome to true Northbridge living - ghetto style.
If you don't believe me, go back through the last couple of years and read over 80 of the negative reviews other tenants like myself have written. Oh and don't be surprised when you notice the responses below. The office employees love to go on and pose as happy tenants. Too funny. Ask around, see the photos... they don't lie.
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This Is Place Is Hell!
From: -Anonymous-
Date posted: 8/20
Years at this apartment: 2
Do not move here. Please listen when I say that you will not only get a crappy apartment, with lousy office staff and horrible maintenance - but that you will be living in an extremely crime infested location.
Hear what you think is fireworks' Probably not. Those are gunshots. Your car will be broken into if not stolen or vandalized. You had better have some kind of alarm on your door because the locks provided wouldn't keep a 1st grader out. Those guys standing around the complex - well according to local police and sheriff - they are drug dealers and the complex is overloaded with them.
The appliances are the only thing good about this place, they never paint or replace carpet (although they will try to say they do.) Everything is surface look - not real value or quality.
The pool area continually has drug dealers smoking and dealing and the so-called gym has other thugs playing there that don't even live here .
I cannot stress enough the importance of staying away from this complex. I would have moved sooner but the young people in the office will stick you so bad that they'll make it impossible to get another apartment if you break you lease, not knowing that you're looking out for the well-being of yourself.
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Reviews of Concord Management from
Merchant Circle at:
Merchant Circle at:
Reviews of
I will never rent from the community or the management company again
4 1/2 months later and i have been unable to get to talk to anyone about my security deposit. im so irritatedMurdock Circle Slum, Port Charlotte FL
Beware....
Unfortunately, all I can say is that there are individuals in the company that are truly wonderful people, and are as nice as they can be. There are others, though, that are majorly going to get theirs when they stand before God at the end of things. They put my son and I out of our apartment right before Christmas, and apparently did so to other families, too. How disgusting. Regardless of what the reasons were leading up to that point, putting people out of their homes for Christmas is the lowest of the low.They will also lure you in with a lower rent, then when you're there, signing leases, they will hit you with the rest of the costs, which drive your rent up over $100.00 more a month. They will tell you they have rent programs for 'low' income, but when you do the numbers you won't qualify, no matter how little you make.
Rent from Concord Management with extreme caution.
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rent increase
i am writing u today to inform u that i just got a notice on my door saying that my rent is going up yet again i just got a rent increase this is absurd, to say the least ,i live in st lucie place apartments 288 105 i live on ssi 674.00 per month, they have not given me a raise in 2 yrs, i am now paying 695.00 per month for a one bedroom i always have leaks, i am not renewing my lease i am so sorry i renewed this time, i am requesting my rent go down to 675.00 my mother pays my rrent so i can live here i dont want to be ignored i never get a call back from corporate, which is not professional, sincerely theresa jesselli 772-287-3337THE WORST
THIS MANAGEMENT COMPANY DOESNT CARE ABOUT NOTHING BUT THERE MONEY AND THERE JOB.. THEY ARE SCAMMERS.. I WOULD RECOMMEND THEM TO NOBODY.. THERE THE WORSSTTwhy ???
I moved in to the Concord 185.00 a month for water in a two bedroom appt...Have been told by employees and neighbors that this problem has been going on befor I moved in and since then for a year now with no help ...so this I ask where is my help PLEASE HELP !!!! The girls here are nice but are not able to help me and they have so much to do ...I feel we can not get to this is a real shame...My Friend @ the local newspaper thinks I should whrite a letter to the Paper and maybe then will get some help!! well I am so stressed about this it is making me sick so many things going on here ?? I just don't get it ?? Broken ,etc HELP!!!!!
Fran Neil
#2205Britteny Bay naples
Fran Neil
#2205
Poor customer service
I moved out of the Summer Cove Apartments (
I would NEVER reccomend this company to rent from. I live in fear everyday, watching drug deals,car jackings,shootings etc. We are told we have security, but it's obvious they are non existent and the neighborhood watch lasted long enough to get the signs put up. No kids club, no one watching the pool. I refuse to use the pool due to rowdy and obnoxious residents. Maitnenance is a joke, work orders don't get filled, or it's a sloppy job. Carpets are never cleaned, dryer vents remain full...good fire hazard. Ask me if I would recommend The club at
You better think twice before you sign
From: -Anonymous-
Date posted: 3/6
Years at this apartment: 3
I have lived here for a few years now, so I've been around from the beginning. First of all, after you sign your lease you'll have a hell of a time getting any attention from anyone in the leasing office. And good luck trying to get someone on the phone (they never answer). It took them 3 months to fix a broken shelf in my refridgerator. Everyday there are people from different apartment complexes using the gym, which we are supposed to have a pass for, but they seem to wait by the door and let eachother in. Also, because of the different businesses tenants can't find a parking space near their apartment.
Some of the businesses aren't even for the residents, there is a winery that only sells wine by the case, a medical employment agency and now we even have a lovely place where we can lease a condo, yeah! There are some good things, there is a grocery store which I love the prices are very reasonable, a wing shop with the best wings ever, a nail shop and a Subway. There is also a pizza shop which is the worst pizza I've ever had. With all that said, my apartment is gorgeous and most of the amenities a great, but worth $1200 for a 2/2, I think not.
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Unfriendly staff
From: nagyfrank
Date posted: 12/20
I was there few days ago to get a tour and wanted to get to know the apartment complex. The staff was very unorganized (was there a year ago same thing but that time I was just getting price information), this time and I am sure last time I was there and the woman (whose mind was somewhere else) asked me what can she do' I told her I would like a tour and get price information. She said the move in date is too far (april) and she won't do a tour. Weird.. I asked her what if i move in february.. she said no. (she was dumm i can break a lease and move in early if i like the place..) I asked her one more time: Can i see the model and the amenities because if i dont like it i wont can back anyway..
She was rolling her eyes and than she said: yes, just give her the ID. She was so fake and this job is not for her. SHe was completely unprofessional and she absolutelly did not care and just wanted to get rid of me because she had a line. (is my fault') So i told her thanks and I will not move in here even the place would be free because its aweful. Also told her i will tell everyone this behavior. I do costumer service in a high -class place and i can tell who is willing the help and love her job who just only want to sit on her butt and making some hours. Do NOT move in to this place... its a curse..
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Fair to visit, Terrible to live at!
The office staff couldn't get the lease written properly. I had to sit and explain it to the manager over and over until they finally understood what the problem was. They kept trying to blame me.
Maintence is non-existant! 3 weeks w/o AC in the middle of the summer!!!!
Everyone has a dog, most of them bark.
Walls are paper thin.
There are much, much better deals out there.
User Responses
From: -Anonymous-
Date posted: 3/6
Years at this apartment: 3
I have lived here for a few years now, so I've been around from the beginning. First of all, after you sign your lease you'll have a hell of a time getting any attention from anyone in the leasing office. And good luck trying to get someone on the phone (they never answer). It took them 3 months to fix a broken shelf in my refridgerator. Everyday there are people from different apartment complexes using the gym, which we are supposed to have a pass for, but they seem to wait by the door and let eachother in. Also, because of the different businesses tenants can't find a parking space near their apartment.
Some of the businesses aren't even for the residents, there is a winery that only sells wine by the case, a medical employment agency and now we even have a lovely place where we can lease a condo, yeah! There are some good things, there is a grocery store which I love the prices are very reasonable, a wing shop with the best wings ever, a nail shop and a Subway. There is also a pizza shop which is the worst pizza I've ever had. With all that said, my apartment is gorgeous and most of the amenities a great, but worth $1200 for a 2/2, I think not.
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Unfriendly staff
From: nagyfrank
Date posted: 12/20
I was there few days ago to get a tour and wanted to get to know the apartment complex. The staff was very unorganized (was there a year ago same thing but that time I was just getting price information), this time and I am sure last time I was there and the woman (whose mind was somewhere else) asked me what can she do' I told her I would like a tour and get price information. She said the move in date is too far (april) and she won't do a tour. Weird.. I asked her what if i move in february.. she said no. (she was dumm i can break a lease and move in early if i like the place..) I asked her one more time: Can i see the model and the amenities because if i dont like it i wont can back anyway..
She was rolling her eyes and than she said: yes, just give her the ID. She was so fake and this job is not for her. SHe was completely unprofessional and she absolutelly did not care and just wanted to get rid of me because she had a line. (is my fault') So i told her thanks and I will not move in here even the place would be free because its aweful. Also told her i will tell everyone this behavior. I do costumer service in a high -class place and i can tell who is willing the help and love her job who just only want to sit on her butt and making some hours. Do NOT move in to this place... its a curse..
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Fair to visit, Terrible to live at!
From: -Anonymous-
Date posted: 1/21/2010
Years at this apartment: 2010 - 2010
Date posted: 1/21/2010
Years at this apartment: 2010 - 2010
The office staff couldn't get the lease written properly. I had to sit and explain it to the manager over and over until they finally understood what the problem was. They kept trying to blame me.
Maintence is non-existant! 3 weeks w/o AC in the middle of the summer!!!!
Everyone has a dog, most of them bark.
Walls are paper thin.
There are much, much better deals out there.
User Responses
From: Anonymous Date: 01/21/2010
Correction: Maintenance are existent only when they STEALING. They are THEIVES!!! They stole my laptop then the day after tried to leave a note on the door claiming we put in a maintenance request which was completely and entirely falsified and that they were unable to enter our apartment because they did not have a key. LIARS and THEIVES!!! Then the office staff tried to alter our move out date to two months ealier than the lease was signed for. If not for having an original copy of the lease and contacting a lawyer they would have forced us to move out two months early. CROOKS! Beware.
Northbridge Blows!
From: -Anonymous-
Date posted: 9/16/2009
Years at this apartment: 2009 - 2009
From: codeconqueror Date: 01/26/2010
Counting the days until I'm gone from
I wish the staff would be upfront with prospective clients to advise them that they rent out to section 8 housing. I wouldn't of rented here if that was the case.
Why build such a fancy so-called "luxury" apartment complex if your going to take anything with a pulse. The website is designed to cater to high to mid level professionals, but any normal person wouldn't dare go out at night with all the street trash roaming the area. Cars in and out of the complex throughout the night blaring their boom boxes while people are trying to sleep.
The shops are down right scary!
Doesn't the management CARE about how their complex is being represented' Have they EVER walked out of their fancy leasing office and saw the condition of their property' Cigarette buts, garbage, cobwebs all over the staircases and the parking lot. Maintenance is non-existance. The fitness center is overrun in the evening by street youths sneaking in the play basketball. I guess the guy who "oversees" the area just turns a blind eye. Can't even sit and relax by the pool without tons of kids smoking and swearing around you. Again, NO security. Forget the business center. Once I needed to print out a document when my computer broke and I couldn't even get on it due to tons of kids using it as their playhouse.
So exactly why I'm I paying all this money for "services" I can't even use while all these section 8 people can stay here for half the money and destroy the place and management just looks the other way'.
Does management even LOOK at these sites'
Do they even CARE'
Will this letter even get a response' probably not.
I know the Fountains adjacent that was going to be condos are now selling as rentals and they are renting the 3/2 for $799 a month! This is owned by the same company as Northbridge. MORE section 8 housing. MORE crime,
I guess they don't want professionals living in the area, I guess if I was a single welfare mother of 6 kids on crack, they would roll out the red carpet for me.
From: Anonymous Date: 01/26/2008
MORE street violence. Brought to you by....NORTH BRIDGE
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From: Orlando Apartment Finders site:
2/8/2009
12/10/2008
5/18/2007
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1/25/2007
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11/5/2006
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Date posted: 9/16/2009
Years at this apartment: 2009 - 2009
I moved in here in April or 09 and since then it's been nothing but hell! First the agents give you a run around about when you can move in and aren't concerned about your needs.. Northbridge is always talking about being so upscale and what not but, the apartments aren't upscale at all nothing is up graded as far as the fridge it's soo tiny, stove is a coil, washer and dryer are standard not to mention you pay an extra 40 bucks for, the bathroom is your basic bathroom and im paying 1100 for a 1/1 oh and the pearla pool parties really suck every sunday its loud techno music with --- ------ bags and sluts walking around drunk and messed up on drugs. I live by the pool so I hear it for a whole 8 hours. The market place is ghetto and so is the sub way! Northbridge looses all your paper work but, will blame you for it and charge you late fees. Dont do it and sign here!!!
From: codeconqueror Date: 01/26/2010
I couldn't agree more. It seems like management just doesn't get it. They don't understand why everyone thinks they suck. They have no clue how to manage this place properly nor are they capable of catering to the higher class clientele they try to claim they cater to. Its over-priced ghetto nonsense. You'd think with all of us providing clear, consistent feedback as to maintenance, the pool parties, paperwork management, being over-priced for what is offered, and security guards all sucking and being miserable failures at their duties would tell them exactly what to fix to turn things around, but they won't. They just don't get it. It's amazing. They think they're doing a great job at an awesome complex with superb staff. No wonder all of us that could afford this place have run away and they've had to change more and more of them over to low income rentals instead. I have no idea what more could be done to get these guys to wake up, lose the ego, and do something to fix this place and turn it around.
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Counting the days until I'm gone from Ghetto Bridge
From: -Anonymous-
Date posted: 11/23/2007
Years at this apartment: 2007 - 2007
Date posted: 11/23/2007
Years at this apartment: 2007 - 2007
I wish the staff would be upfront with prospective clients to advise them that they rent out to section 8 housing. I wouldn't of rented here if that was the case.
Why build such a fancy so-called "luxury" apartment complex if your going to take anything with a pulse. The website is designed to cater to high to mid level professionals, but any normal person wouldn't dare go out at night with all the street trash roaming the area. Cars in and out of the complex throughout the night blaring their boom boxes while people are trying to sleep.
The shops are down right scary!
Doesn't the management CARE about how their complex is being represented' Have they EVER walked out of their fancy leasing office and saw the condition of their property' Cigarette buts, garbage, cobwebs all over the staircases and the parking lot. Maintenance is non-existance. The fitness center is overrun in the evening by street youths sneaking in the play basketball. I guess the guy who "oversees" the area just turns a blind eye. Can't even sit and relax by the pool without tons of kids smoking and swearing around you. Again, NO security. Forget the business center. Once I needed to print out a document when my computer broke and I couldn't even get on it due to tons of kids using it as their playhouse.
So exactly why I'm I paying all this money for "services" I can't even use while all these section 8 people can stay here for half the money and destroy the place and management just looks the other way'.
Does management even LOOK at these sites'
Do they even CARE'
Will this letter even get a response' probably not.
I know the Fountains adjacent that was going to be condos are now selling as rentals and they are renting the 3/2 for $799 a month! This is owned by the same company as Northbridge. MORE section 8 housing. MORE crime,
I guess they don't want professionals living in the area, I guess if I was a single welfare mother of 6 kids on crack, they would roll out the red carpet for me.
From: Anonymous Date: 01/26/2008
MORE street violence. Brought to you by....
Rest assured ANY comment you see here that is positive, is done by the STAFF of NorthBridge (Ghetto Central). The place is a JOKE. In the 10 months I was there, you couldnt sleep (walls thin as paper), idiots coming and going all hours of the night with boom boxes blaring, motorcycles revving their motors, hoodlums sitting on the hood of my caddy, fire alarms going off at 3am, the list goes on and on. Most importantly, arrogant, worthless scumbags in the leasing office that promise you the sun and moon UNTIL you move in, then you become a moot point. AVOID NORTHBRIDGE AT ALL COSTS.
From: Anonymous Date: 04/25/2008
should i really move here??? email me at djdeez1211@yahoo.com
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From: Orlando Apartment Finders site:
Read Reviews Here!
A few of the 23 Reviews posted on this site:
Reccommend: No
I have been here for three years and let me tell you this place is Gettho 101. Roaches, loud neighbours, and the really loud pool parties with techno music every Saturday. I've had to call the poilice several times due to noice. The front office is full of incompetence. Work orders get taken care of after calling them several times. I am glad I will be moving soon from this hell
WOW, do not make the mistake I made. Dont be fooled by the amenitites. My AC was broken for 7 months out of a 7 month lease..Maintenance came to my apartment over 15 times and couldnt get it right. The Staff is terrible and pass the buck, no one takes responsibility for anything.Once you sign the lease you are on your own.This place charges you over 1200.00 for rent yet they take section 8. Heed the warnings there is a reason all these people have given this place a terrible rating.The entire staff is either rude or incompetent or both. WOW !!! I am glad I am gone..
Dirty, overpriced, noisy, section 8, P.O.S.! Horrible office staff. Avoid at all costs! Being under this lease has been like
It's too much money for what it is..If you have a problem you need to call the office several times, the security people let anyone in, the manager is so rude and stupid just like everyone else there ( specially Morgan, i hate her ) There is not even one good thing about this shity complex.. You can't even use the ammenities cuz of the ppl from the villages.. they use our pools..It's disgusting! My roommate got robbed right in front of our door, when we asked to move to another unit they said we needed to renew the lease and pay another deposit.. Ridiculous!!! Don't even consider moving to this complex..IT'S THE WORST PLACE I HAVE EVER LIVED IN MY LIFE.
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Noisy and the staff never fixes things unless you call several times. Staff comes into apartment without notice. High crime.
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Ghetto Central! www.NorthBridgeSUCKS.com says it all!
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Came home at from CityWalk and there were 20 thug kids running around the parking lot (gated community & security yeah right)......these thugs could not have been 15 or so probably vandalizing cars.....where the hell is the security? Better get the rocket spanish class if you want to live here....soooo sorry I moved in and I am scared every night of what I might wake up to either a break in or my car vandalized......and maybe I will break my lease...Orlando Police better step it up or no one will come to Disney!!!!!! Clean up the lowlifes!!!!!! Ola! The only good thing about this place is the Maintenance staff...they do a good job and reply quickly when help is needed!
7/19/2006
THE STAFF AT NORTHBRIDGE IS SO BAD YOULL WISH YOU WENT IN SWINGING AN AXE. THE MANAGER ROSA IS NOTHING MORE THAN UNDER EDUCATED OVER MADE UP, NO CLASS WHORE. THE STAFF UNDER HER..
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Reviews from Merchant Circle:
Concord Management
1551 Sandspur Rd, Maitland, FL 32751 407-741-8600
http://www.merchantcircle.com/business/Concord.Management.407-741-8600/map?novum=1
Reviews about Concord Maagement
http://www.merchantcircle.com/business/Concord.Management.407-741-8600?sort=displayorder&start=10#feedback-tabs
will never rent from the community or the management company again
4 1/2 months later and i have been unable to get to talk to anyone about my security deposit. im so irritated
By rivera on October 14, 2011 at 02:00 PM
Just how bad is Concord Management? Take a Look=
For information on how bad Concord Management is just take a look at: http://concordsucks.blogspot.com/ and http://northbridgesucks.blogspot.com/
By Bill H on September 16, 2011 at 09:39 AM
Murdock Circle Slum, Port Charlotte FL
Paradise,? The latest deception to lure people to rent here. My first neighbor I had to get a restraining order on, go to Domestic Violence court, buy $1000 worth of surveillance cameras, because the men she rents these apts. to are abusive , demented alcoholics whom do not work are defrauding the welfare offices of the U.S. government. They are on section 8 & food stamps. But they chain smoke and booze it up with all the neighbors every night until 2.am. My newest murdock circle menace exposed himself, and urinated in public , he gets so drunk that he actually hooks up with heroin addicts and prostitutes that the manager rents apts to. I cannot stand the loud noise, the hillbillies sit out on the front step, which by t he way is prohibited in the resident handbook. I have called about Larry for two months now and this menace is still keeping me from sleeping until 3 a.m If the FL DEA and the FBI need emloyment dont apply< just move to Murdock Circle Apts in Port Charllotte FL>
By Anonymous on June 30, 2011 at 01:49 PM
rent increase
i am writing u today to inform u that i just got a notice on my door saying that my rent is going up yet again i just got a rent increase this is absurd, to say the least ,i live in st lucie place apartments 288 105 i live on ssi 674.00 per month, they have not given me a raise in 2 yrs, i am now paying 695.00 per month for a one bedroom i always have leaks, i am not renewing my lease i am so sorry i renewed this time, i am requesting my rent go down to 675.00 my mother pays my rrent so i can live here i dont want to be ignored i never get a call back from corporate, which is not professional, sincerely theresa jesselli 772-287-3337
By theresa jesselli on April 25, 2011 at 01:46 PM
The Club at Spring Valley
I would NEVER reccomend this company to rent from. I live in fear everyday, watching drug deals,car jackings,shootings etc. We are told we have security, but it's obvious they are non existent and the neighborhood watch lasted long enough to get the signs put up. No kids club, no one watching the pool. I refuse to use the pool due to rowdy and obnoxious residents. Maitnenance is a joke, work orders don't get filled, or it's a sloppy job. Carpets are never cleaned, dryer vents remain full...good fire hazard. Ask me if I would recommend The club at Spring Valley, my answer is a very definent NO!!. Be VERY CAREFUL when looking into this complex, because all too soon you will find your in the ghetto of Miamisburg.
By Anonymous on February 27, 2011 at 05:19 AM
Beware....
Unfortunately, all I can say is that there are individuals in the company that are truly wonderful people, and are as nice as they can be. There are others, though, that are majorly going to get theirs when they stand before God at the end of things. They put my son and I out of our apartment right before Christmas, and apparently did so to other families, too. How disgusting. Regardless of what the reasons were leading up to that point, putting people out of their homes for Christmas is the lowest of the low. They will also lure you in with a lower rent, then when you're there, signing leases, they will hit you with the rest of the costs, which drive your rent up over $100.00 more a month. They will tell you they have rent programs for 'low' income, but when you do the numbers you won't qualify, no matter how little you make. Rent from Concord Management with extreme caution.
By Anonymous on December 24, 2010 at 05:21 AM
THE WORST
THIS MANAGEMENT COMPANY DOESNT CARE ABOUT NOTHING BUT THERE MONEY AND THERE JOB.. THEY ARE SCAMMERS.. I WOULD RECOMMEND THEM TO NOBODY.. THERE THE WORSSTT
By Anonymous on December 20, 2010 at 12:38 PM
Concord Managements Flagship property in Orlando sucks!
The Concord HQ is located at North Bridge Apts in Orlando, this 600+ unit complex has MANY complaints on apartment rental complaint sites. Take a look at: http://concordsucks.blogspot.com/ and also keep in mind that this firm is doing a very poor job at our condo in Panama City Beach, see: www.nautiluscondosrules.blogspot.com
By B on November 15, 2010 at 01:58 PM
Poor customer service
I moved out of the Summer Cove Apartments (St. Cloud) in early July. I am still waiting for my deposit refund. I placed one call to customer service a few days before Labor Day. The voice mail said I would be called back within 24 hours..didn't happen. I tried twice again on Wednesday the 8th; the voice mail said all calls would be returned on Wednesday..they weren't. I tried again this morning and got the same voice mail that the rep would be out of the office until Wednesday the 8th and to "Have a happy holiday weekend! I'm at my wit's end; I could really use the $400 plus that I was told would be returned to me. I am about ready to camp out on their doorstep so that I can talk to a real live person instead of a voice mail.
By Erin Jordan on September 09, 2010 at 10:57 AM
Concord Management at Nautilus Cove Condo Sucks
6-20-10 As we get closer to having a majority on the BOD the amount of co-operation received from the 'office' (ie: Concord Management) decreases. I hope that this will be the last year we have to put up with Concord as they are as useless as the Board of Directors whose 'President' is Norman Knight a Concord employee. Bill Harris The 'missing' minutes of the 12/20/09 BOD/AGM are still missing. I have inquired about getting them approx. 25 times, including yesterday by phone and today via email and I keep getting fobbed off. Here are 2 of the latest incoming emails on this subject from the office: "6/17/2010 1:49:07 P.M. Eastern Daylight Time: I am sending the minutes in just a minute." and also "6/11/2010 10:10:43 A.M. Eastern Daylight Time: I am in a meeting this morning. I will take care of this as soon as the meeting is over." my emailed enquiry of today was not replied to, I've heard everything but 'the dog ate my homework', perhaps that is being saved for next week.
By B on June 19, 2010 at 10:39 PM
why ???
I moved in to the Concord family last May 2008 happy and looking forward to my new home. I have been having a water problen since then asking for help! sos! please! and no help no water company to check I'm being charged $ 185.00 a month for water in a two bedroom appt...Have been told by employees and neighbors that this problem has been going on befor I moved in and since then for a year now with no help ...so this I ask where is my help PLEASE HELP !!!! The girls here are nice but are not able to help me and they have so much to do ...I feel we can not get to this is a real shame...My Friend @ the local newspaper thinks I should whrite a letter to the Paper and maybe then will get some help!! well I am so stressed about this it is making me sick so many things going on here ?? I just don't get it ?? Broken ,etc HELP!!!!!
Fran Neil #2205 Britteny Bay phase 1 naples fl. 334119 239 331 7978 239 272 45
By francesca Neil on June 25, 2009 at 11:01 AM
